| Last Updated ( 03/08/2012 19:34 ) | |
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| Speakers and Sessions Coached Best Practices at NAA Student Housing Conference |
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Conference seminars focused on new waves of social media marketing, hiring and retaining student RAs, improving collections, training leasing staff and other management and operations topics. A Q & A led by JoAnn Blaylock, president and CEO of Grand Campus Living, polled a panel of executives from EdR, American Campus Communities, Campus Apartments, Asset Campus Housing and Campus Advantage on topics including operating expenses, trends in rental rates, marketing and smart development.
Thursday's general sessions concluded with a "Family Feud" style delivery of a student housing survey by J Turner Research and NAA. A panel of UNLV students and parents were pitted against each other in a quiz-show format, with Jessica Nix of Peak Campus Management hosting.
Survey questions gathered information from students and parents on a variety of topics. Major findings reinforced that bed/bath parity and text messaging communication are important to student renters.
The conference's keynote speaker was Bruce Kimbrell, program facilitator with the Disney Institute. More than 450 paid attendees turned out at the conference.
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