Annapolis, Md. — The new application for mobile devices connects residents, owners and managers.
Annapolis, Md. — Airwave Networks has released a new addition to its suite of mobile and online products designed to provide fully connected communities to its customers. Available in April for iPhone users and July for Android users, the Airwave Networks Resident APP combines the power of an Airwave Networks provided property network with resident mobility. The Resident APP allows both Airwave Networks and its property owner/management customers to easily communicate with residents anywhere and anytime.
The Resident APP provides a direct and real-time communications pathway for property owners/managers to residents' smartphones without incurring SMS charges. "The Airwave Resident APP is our latest innovation that is designed to provide a better means for the property and Airwave to communicate with resident customers on the devices they use most — their mobile ones," says Bill Rinard, Airwave Networks' CEO. "With this property branded application, on move-in day, residents can pick up their keys, and before they even reach their units, they can have the very latest property and technology information available to them on their smartphones."
In addition to enhanced communication capabilities, the Resident APP will provide a variety of property-specific information and technology tools designed to assist with troubleshooting service issues and expediting resolution. "Residents have access to network information, and performance metrics," says John Baloga, chief investment officer of Airwave Networks. "If they need help, instant access to Airwave Customer Care is at their fingertips. The Resident APP is the natural evolution of the Airwave Networks philosophy of getting information and assistance to residents, where they are, when they need it."